Your privacy. Our promise.

Introduction

This privacy policy sets out how Ejari (“we”, “us”, or “our”) uses and protects any personal information that you provide to us when you use our services or visit our website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy policy.

Information We Collect

We collect the following personal information:

• ID and name and contact information, such as email address, phone number, and mailing address
• Income and employer information such as full wage, employer, duration of work experience, and state of employment
• Demographic information, such as age, gender, and location
• Payment information, such as credit card details or bank account information
• Information about your use of our services or website, such as IP address, browser type, and operating system
• Other information relevant to customer surveys and/or offers
• SIMAH credit score, credit product use, and historical credit information

How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services in Saudi Arabia
• To process payments and administer your account
• To communicate with you about our services and promotions
• To personalize your experience on our website
• To conduct market research and analyze customer behaviour
• To comply with legal and regulatory obligations

Disclosure of Your Information

We may disclose your personal information to the following third parties:

• Our affiliates and partners who assist us in providing our services
• Payment processors and financial institutions for payment processing and administration
• Regulatory authorities or law enforcement agencies as required by law
• Our professional advisors, such as lawyers and accountants

Security

We are committed to ensuring that your personal information is secure. We use appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the security of your information.

Your Rights

You have the right to access, correct, and delete your personal information that we hold about you. You may also have the right to restrict or object to our processing of your information. If you wish to exercise any of these rights, please contact us using the contact information provided (info@ejari.sa).

Cookies

We use cookies and similar technologies to enhance your experience on our website and to analyze how it is used. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that some features of our website may not function properly if cookies are disabled.

Changes to This Policy

We reserve the right to amend these policies at any time, and any changes will be communicated through a pop-up notification in our app. Your continued use of our services after the effective date of any amendments will be deemed to constitute your acceptance of the amended privacy policy.

Contact Us

If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at (info@ejari.sa).